“Everything Justin puts out is practical and tactical. No fluff. Just incredibly useful advice that you can read and take action on immediately. One of only a few newsletters I read weekly.”
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“Everything Justin puts out is practical and tactical. No fluff. Just incredibly useful advice that you can read and take action on immediately. One of only a few newsletters I read weekly.”
“NHA stand-up is a great resource for current NHA’s or anyone interested in Long Term Care and leadership training. Being an NHA can be a isolating experience. So it’s nice to hear thoughts and ideas from other industry members who are going through the same things as I am..”
"I personally love these newsletters!"
Practical tips guiding you
to be a better
Nursing Home Administrator and Senior Living Leader.
A couple times each week, you'll get actionable tips to improve your operation and leadership in less than 4 minutes.
"Kevin has his finger on the pulse of everything relevant to the senior living and nursing home industry. I find his NHA Stand Up content thought-provoking, and recommend that all leaders in our field subscribe!"
“NHA Stand-Up is no fluff and offers easily implementable tactics for NHAs and leaders. I learn something new and beneficial every week.”
"I personally love these newsletters!"
Practical Tips Guiding You
To Be A Better
Nursing Home Administrator And Senior Living Leader.
A Couple Times Each Week, You'll Get Actionable Tips To Improve Your Operation And Leadership In Less Than 4 Minutes.
"NHA stand-up is a great resource for current NHA’s or anyone interested in Long Term Care and leadership training. Being an NHA can be a isolating experience. So it’s nice to hear thoughts and ideas from other industry members who are going through the same things as I am."
“Everything Justin puts out is practical and tactical. No fluff. Just incredibly useful advice that you can read and take action on immediately. One of only a few newsletters I read weekly.”
"NHA Stand-Up is no fluff and easily implementable for NHAs and leaders. I learn something new and beneficial every week."
"Kevin has his finger on the pulse of everything relevant to the senior living and nursing home industry. I find his NHA Stand Up content thought-provoking, and recommend that all leaders in our field subscribe!"
Previous Issues of NHA Stand-Up
- 1 Feedback from our webinar on preventing IJs and elopements
- 2 5 Steps to More Caregiver and Nurse Hires
- 3 Don't Make Staffing Harder Than It Needs To Be
- 4 5 Steps to More Caregiver and Nurse Hires
- 5 Being Right vs. Being Effective
- 6 We Just Launched a Free NAB Approved CEU Course!
- 7 Mediocrity Will Destroy Your Team
- 8 Using Transparency To Help Solve Short Staffing
- 9 Performance Conversations- Start With The Endgame In Mind
- 10 Benefits Your Staff Actually Want
- 11 A Simple Tactic to Increase Engagement That You Can Launch Today
- 12 When You're Not Aligned With Your Boss
- 13 Dig Yourself Out Of The Slump
- 14 Do This Audit Today —> Sleep Better Tonight
- 15 The ingredients that build a culture of great communication
- 16 Walk a Day, Build a Culture
- 17 Avoiding IJs and Lawsuits- Part 2
- 18 The datapoint that impacts retention that you're not currently tracking
- 19 The Secret Weapon (Potential) You're Overlooking
- 20 Framework for systematically addressing and preventing performance gaps
- 21 The best framework I've seen to drive ownership
- 22 Most cited IJs in 2025 according to CMS data
- 23 How to deliver feedback that drives positive behavior change
- 24 Is a PBJ audit coming your way?
- 25 There is a high leverage opportunity in front of you
- 26 It's not your fault but it's still your problem
- 27 How to rebuild a broken team
- 28 Feel anxious when your regional comes to visit?
- 29 A letter to a new NHA
- 30 The Truth: You Suck at Onboarding
- 31 Self- Leadership Check-In
- 32 Elevate your communities first impression
- 33 The gap standing in the way of your 2025 goals
- 34 Tactical vs Relational
- 35 Fun and Easy Tactic to Improve Team Attendance
- 36 Two processes that would benefit from your attention
- 37 People Do Well If They Can
- 38 Six questions to get the most out of 2025
- 39 CMS Survey Data- Full Access
- 40 Get input and alignment in 10 minutes
- 41 Coaching is hard. But it's your most important job.
- 42 Swallow your fear. Give the feedback.
- 43 Prioritize: The 2x2 Framework
- 44 Did you see the raise guide?
- 45 Turning Pro- An NHAs Journey to Excellence
- 46 Inspire instead of motivate
- 47 Hanlon's Razor- A Leadership Lesson
- 48 Find the Disconnect From Decision To Front Line Impact
- 49 Stay in Your Circle of Confidence
- 50 What Type of Work Will Solve the Problem?
- 51 Great Leaders Use More ?
- 52 What to look for in great candidates
- 53 Meetings That Move Your Team Forward
- 54 How many shifts do you truly need to fill?
- 55 A Phone Call or Two You Should Make Today
- 56 Persistence Wins
- 57 An NHAs Journey from Amateur to Pro
- 58 6:1 Feedback Ratio
- 59 Don’t be the Easy Button
- 60 Master the Art of Delegation
- 61 Executive Presence
- 62 Remembering Why You’re Here
- 63 Sometimes we just need to listen
- 64 Your Actions Through a New Lens
- 65 March Elopement Drill Scenario
- 66 We failed. How do we learn as a team?
- 67 Our AI chatbot is trained on all 900+ pages of CMS regulations
- 68 Reducing Elopement Risk- The Final Week.
- 69 Using tech to support the funneling approach- Reducing Elopement Risk
- 70 Preventing Elopements- Week 5.
- 71 It's the time of year for feedback.
- 72 Prevent a Resident Elopement. - Week 4.
- 73 A sense of urgency will set you apart.
- 74 Resident Elopements- Where are your gaps?
- 75 Resident Elopements- A culture of safety. Drills, Drills, and more Drills
- 76 How to professionally confront someone at work.
- 77 Rethinking who your most valuable employees are
- 78 Resident Elopements- A culture of preparedness and response.
- 79 Attack 2024 with tenacity
- 80 Easy, implementable, and fast daily tactics to show and feel gratitude.
- 81 Holiday's = Strong Emotions. Remember these basics
- 82 Rethinking the Open Door Policy
- 83 Empathy > Perspective
- 84 Accountability should be your theme for 2024
- 85 Build trust first. Provide feedback later.
- 86 Show gratitude to your team today. Follow these 5 tactics.
- 87 The importance of learning to say "no."
- 88 The Scout Mindset- Understand and Implement
- 89 The Equation of Trust
- 90 Let's Discuss all Things Salary Negotiation
- 91 Micromanagement Done Right
- 92 Use AI to prioritize your to-do list
- 93 Understanding what a Pyrrhic Victory is
- 94 Top industry articles and news you should know about
- 95 Elevate your EQ
- 96 Non-conventional measurements of community success
- 97 Onboarding residents- Lessons learned from our workforce.
- 98 Want to drive engagement? Focus on this winning formula.
- 99 Use AI to write your POC
- 100 I screwed up. Now what? 😕
- 101 Inversion Thinking: The simplest secret weapon.
- 102 My top 14 questions to gauge leadership during an interview.
- 103 The Power of Perspective. 💡
- 104 I sat down with the enemy part 2 🤫
- 105 I sat down with the enemy
- 106 "Corporate" relationships causing stress? 😕
- 107 Struggling to provide constructive feedback? 😬
- 108 Leverage ChatGPT to improve your QAPI plans
- 109 Improve your public speaking skills
- 110 10k hours gets you to "expert" level but 20 hours gets you to "really good"
- 111 Five signs of a great regional
- 112 Find your Captaincy
- 113 We pick the brain of a federal surveyor
- 114 In a rut? Follow these three steps
- 115 Leverage ChatGPT to be a better NHA?
- 116 NHA salaries are rising.
- 117 Don't wait to create your own development plan
- 118 Tell me you're an NHA without telling me you're an NHA.
- 119 This weeks gratitude challenge
- 120 How do you handle the tardy high performer that you can't afford to lose?
- 121 Create your own luck
- 122 Breaking News: Inappropriate antipsychotics will now drop you to one star in QMs
- 123 This week's Gratitude Challenge
- 124 The power of five minutes per day
- 125 Its employee evaluation time📝
- 126 Gratitude Challenge
- 127 Evaluations turned inward
- 128 Family communication is the secret ingredient
- 129 The ultimate feedback loop
- 130 Holiday season gratitude challenge
- 131 Simple steps to elevate your meal experience
- 132 Leaders must be great observers
- 133 I'll take a great boss over a great leader any day
- 134 This weeks gratitude challenge
- 135 Books recs for senior living leaders continued
- 136 My top book recs for senior living leaders
- 137 What's your best advice for an AIT hopeful?
- 138 When to hold on vs. when to let go
- 139 This week's gratitude challenge
- 140 5 magic questions to ask your team
- 141 Three questions to help problem solve
- 142 Using the 80/20 Principle to improve family satisfaction
- 143 You're 90 days out from annual evals
- 144 Gratitude Challenge
- 145 A fun and easy way to celebrate the teams accomplishments
- 146 How to be an NHA and actually take a real vacation
- 147 Improve your post-fall huddles
- 148 A new leader tells you...
- 149 Get out of the building
- 150 Part 3- Providing flexibility to your teams
- 151 The OODA Loop
- 152 We hit send too soon! Please utilize this version of the newsletter.
- 153 A Framework for implementing self-scheduling
- 154 So your teams want "flexibility." What do you do?
- 155 A decision making model to visualize the cost of inaction
- 156 learn from over 150 years of senior living experience
- 157 3.75 Free CEUs for our Subscribers
- 158 3.75 Free CEUs for our Subscribers
- 159 The three cultures you find in SNF and senior living
- 160 3.75 Free CEUs for our Subscribers
- 161 7 common sense tactics to help with recruitment
- 162 Four strategies I learned the hard way
- 163 Not having the answer is a good thing
- 164 Delivering what's expected every time
- 165 Once you understand the 80/20 rule, you see it everywhere in senior living.
- 166 Are you leading the community with the right focus?
- 167 Part 2/5 of achieving work-life balance in senior living
- 168 My system for eliminating the 50+ hour work weeks in senior living
- 169 Influential Leadership
- 170 The hiring metrics your team should be reporting out on a daily basis
- 171 A daily routine to make senior living leadership a sustainable career
- 172 Am I being the best NHA or ED that I can be?
- 173 Give us another shot?
- 174 Save your team from meeting overload
- 175 Default to action
- 176 Learn why senior living employees bail after 100 days
- 177 Your employees are most likely to leave in the first 100 days
- 178 Resources to help you bring your best self to your residents and teams
- 179 Action you can take today to reduce burnout
- 180 We sit down with a rising star
- 181 Execute Efficiently and with less time
- 182 Thank you Administrators, still time to win free CEU courses
- 183 Top tips for succeeding as a senior living leader
- 184 Connect through empathy and free CEU's
- 185 One year worth of free CEU's for you and your colleagues
- 186 How to be a better interviewer
- 187 Make gratitude part of your culture in 5 minutes
- 188 A servant leadership idea you can implement immediately
- 189 Have some spontaneous fun during your next stand-up or team meeting
- 190 Two FREE NAB CEU's inside
- 191 It's ok to make a mistake
- 192 A new era of advertising to SNF and senior living
- 193 Dealing with our emotions during another COVID wave
- 194 Create your own rules
- 195 Thankful for our readers
- 196 From operator to tech founder. The art of brainstorming.
- 197 Influence decisions when you're not the decision maker
- 198 Influence change when you're not the decision maker
- 199 Collect authentic feedback
- 200 Candid interview with a surveyor
- 201 What first impression is your community delivering?
- 202 Tactic for improving communication
- 203 Actionable insights for NHA's and a free NAB approved CEU
- 204 We noticed you didn't take advantage of the free CEU
- 205 Free NAB Approved CEU for NHA Stand-Up Readers!
- 206 A few things that will add value to your day and how to ask for a raise.
- 207 Productivity for NHA's
- 208 Productivity for NHA's
- 209 The 80/20 rule in the life of an NHA
- 210 A time to reflect
- 211 Insights for NHA's
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