A servant leadership idea you can implement immediately

Together With

Good morning.  When was the last time you looked through the eyes of a potential employee to experience what it's like to apply for a job at your organization?  I did just that this week and was frustrated to see the number of forms and detail required to apply for a job.  I have no doubt numerous candidates have given up and not applied because of the process.  I then looked around to see what the experience looked like for other industry organizations.  I was pleasantly surprised with the application process at CommuniCare, a large provider in the mid-Atlantic region.  All they require to apply for a job is a name, email, and phone number.  That's it.

Check out what I'm talking about here.  

Elevate your leadership

This morning's insight is quick to implement, impactful, and supports a servant leadership culture.  It's something I learned early in my career and never failed to make a cheerful splash in the community.

Here are the steps

Stop on your way to work this morning and grab a bag of Hershey kisses or mini candy bars.

Set aside 45 minutes or so this morning and head to the floor.  Partner with a few caregivers and ask them if you can follow their morning routine and make the resident's beds, to take that task off their plate.

Make some beds and when appropriate, leave the resident a piece of chocolate on their pillow.

Bring in other members of your leadership team in the upcoming days and make a goal to go through the entire candy bag over the next week.

Your caregivers will appreciate it.  Your residents will love it.  The little spontaneous acts of kindness express the most memorable gratitude.

Partners We Love

Together With HealthDrive

HealthDrive has over 30 years of experience as the leading provider of on-site healthcare services in long-term care. With nearly 500 medical and dental professionals and one million patient encounters per year, HealthDrive is fulfilling its mission "to elevate health outcomes and improve the quality of life." HealthDrive offers a variety of Dental, Podiatry, Optometry, Audiology, and Mental Health services within their markets. Innovative technology, administrative and regulatory support, as well as reliability, are just a few of the things that drive HealthDrive's commitment and continued success.

Not only is HealthDrive a partner of NHA Stand-Up, but they're also a partner I have utilized in the communities I support for years. Their model, ability to execute consistently, and reliability are spectacular. If you're interested in learning more, visit their website here and reach out to Rachel Wells at rwells@healthdrive.com.

An unbiased news source

One of the most frustrating aspects to navigate during the pandemic has been obtaining unbiased news and updates on COVID-19.  One news outlet paints a doom and gloom outlook and another paints the opposite picture.  A few months ago I started relying on the short and simple daily newsletter from 1440.  They combine news from dozens of sources in an unbiased 5 minute morning read.  You can subscribe for free here or by clicking their logo above.

Grab your coffee and make it a great day.  We appreciate you and your dedication to your team and residents. -Thank you!